Refund Policy

 Conditions where store credit or repair will be considered

 

Virtualsalonexpress.us will only be able to consider a wig modification if the following conditions are met.

 

1. The return must be commenced within two (3) working days of the Customer receiving the item.

 

2. The wig or associated item must be

(A) worn for photo request only, and

(B) unwashed, and

(C) completely free of damage and wear, and

(D) free of smoke or fragrances, and

(E) complete with all tags, including hangtags attached, and

(F) in a condition suitable for resale

Please note:

All units are factory made and therefore comes as is, If the unit is to full for you,  please go to a professional for further detailing. 

Refund Policy-

Refund or Replacement within 3 days of receiving the unit.